Customer Testimonials

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Google May 25, 2023

Rick , Josh and Todd are fantastic. Honest and transparent throughout. We really appreciate them and our new truck! Highly recommend Mount Airy. Make sure you ask for Rick - he'll take care of you.

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Google May 2, 2023

This is a good dealership, honest people. My salesman, Richard, was not pushy or anything, it was an all around nice experience buying from them.

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Google Apr 30, 2023

Absolutely amazing experience! One of the best places to buy a new Toyota on the east coast. Found a 2023 Tundra in the exact spec I was looking for online. Called and got my salesman (Richard Jr) on the phone. He was super welcoming and very knowledgeable. He guided me through the process, took my deposit over the phone. I was even able to handle 90% all the finance online (huge cheers to Hunter in finance👏). These guys are honest and sell at MSRP, what more is there to say. Highly recommend. I drive from Maryland to see the guys BTW... yah ...

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Google Apr 28, 2023

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Google Apr 24, 2023

Richard was awesome with my used car purchase. Dealership even put money into the car to make it right before I picked it up, which most dealerships would never do!

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Google Apr 9, 2023

Great service! My salesman Richard Coburn navigated me through everything. If I ever need another car, I’ll be choosing here.

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Google Apr 4, 2023

We were visiting family in VA n had exceptional customer service in a very busy dealership. Our Prius had the dreaded code to pull over n stop driving l due to possible battery issues. We were immediately informed what our options were n when parts would come in. Then the service manager called after repairs promptly as to what was found n done. Highly recommend this service department!! Thanks so much for the terrific service!

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Google Mar 30, 2023

I wanted to give an updated, recent review. To everyone, especially the service staff and techs, thank you for taking care of me and my truck and being upfront about necessity and costs. Hopefully the Tacoma gets to 500,000 miles and beyond.

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Google Mar 21, 2023

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Google Mar 15, 2023

Michael and Josh were top notch and I could not be more pleased. I’m a customer for life. Treated me like family and we had great conversations. Best experience I’ve had buying a truck. Thank you guys.

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Google Mar 1, 2023

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Google Mar 1, 2023

Great service, friendly staff, the technician was great about letting you know beforehand anything different from what was said when you arrive

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Google Feb 4, 2023

Josh was great, he made the buying process really easy and helped out non stop with everything I had questions about. 15/10 would recommend!

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Google Feb 2, 2023

So excited to pick up my BEAUTIFUL new Toyota Venza tomorrow! Joshua Croom was so friendly, knowledgeable and professional. I highly recommend you talk to Joshua if you are considering buying a new or previously owned automobile.

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Google Jan 9, 2023

I recently purchased a 2018 Nissan Rogue from Mount Airy Toyota. My experience was very positive. My transaction was handled with Richard Coburn and Josh Williamson. Both were very professional, friendly and made every effort to make my purchase a pleasant one. I'd recommend either of these professionals and this dealership. Good experience, no pressure transaction.

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Google Jan 5, 2023

We love our 2023 Tacoma! Josh Croom was our salesman and he was great! Easy to work with and answered all our questions! We had a very good experience!

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Google Jan 2, 2023

Richard Coburn helped me find the exact car I was looking for. He helped coordinate my 2 trade ins and made it a very smooth process on a tight timeline. Extremely grateful for his help and would highly recommend to all

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Google Jan 2, 2023

William was the best. He really did his job well. He tried to sell us on everything they offered as a Toyota dealer. My sister an I were there to look at a Corolla hatchback and he almost sold me a Tacoma too. It was just a bit out of my range. I had bigger eyes than wallet. I'd also like to give a shout to Josh for keeping me company while we waited and all the staff for being the best. From the finance manager on. They were the best dealership I've been to. We drove a ...

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Google Dec 24, 2022

Great car buying experience.

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DealerRater Dec 16, 2022

Richard, Hunter and Josh did an outstanding job with my new 2023 Toyota Highlander purchase. I highly recommend Richard Coburn, sales associate at Mt. Airy Toyota. I am very satisfied with my Toyota Highlander. Hunter and Josh in finance were very helpful, also. Thank you guys! I give you 6 stars!

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Google Nov 10, 2022

Excellent choice of trucks. Josh Croom was a perfect sales person!! He found the perfect truck for me. He was very easy to deal with. I bought a new Toyota Tacoma!! I highly recommend to buy a new vehicle from him!

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Google Nov 9, 2022

Great experience. We drove down from Virginia to buy a used car from them. Process went flawlessly and the salesperson (Josh) and the paperwork guy (Hunter) we’re great to deal with. The car was cleaned very well. We’re happy with this dealership.

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Google Nov 8, 2022

Wonderful people! I won’t go anywhere else to purchase a car.

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Google Nov 8, 2022

Went to get a car for my wife after work. Mr Josh Croom made our process very easy and helped us make the best decision for the car we needed. Will definitely go back for next purchase. Also we were helped by Josh Williamson and Hunter Bowers on the financing end they helped us get a very good rate and explained everything very clearly.

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Google Oct 24, 2022

Mt Airy Toyota is the best dealership! Richard and Payton made our car buying experience easy and amazingly simple! Their prompt attention and quick service is astounding! We arrived on the lot around 2 pm and drove away in our new Toyota Highlander around 5:15 pm! EVERYTHING was made so easy! Talk about no stress buying, they have that! Richard Coburn was our salesman and was very impressive! His knowledge, kindness and full attention from beginning to end was amazing! Payton Williamson was our financial guy! He closed the deal! He also was kind and knowledgeable! The amount of effort these two ...

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Google Oct 13, 2022

Had a great and easy experience with Rick in sales and Josh in finance. Super straightforward guys. Would recommend that you talk to Rick if you’re considering a new vehicle!

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Google Oct 5, 2022

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Google Oct 4, 2022

Between Richard, Ryan, Payton, Thomas, and Scott, I have NEVER been happier and more satisfied with the entire car buying process that I had at Mt. Airy Toyota. They patiently answered my questions, looked tirelessly for the exact car we wanted, and came in with an absolute fantastic price. They are good, honest people and we are absolutely blessed to have worked with them. I am already thinking ahead about buying my next car, and without a doubt, it will be at Mt. Airy Toyota. Thanks for everything! Y'all are the best!!

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Google Sep 27, 2022

Overall great experience! Richard, Cindy and Josh made buying easy, comfortable and all with top quality service! We are so happy with our new truck! Definitely doing business with them again! Thanks again!

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Google Sep 16, 2022

Mt. Airy Toyota has been our go-to place for auto maintenance and oil changes since moving to the area.

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Google Sep 16, 2022

Excellent store

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Google Sep 10, 2022

Smooth and easy experience, very professional and accommodating. Thank you Rick Coburn and Josh for getting me into my beautiful Rav 4 Hybrid!

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Google Sep 8, 2022

Rick is the best salesman I have ever had the pleasure of working with. His patience and willingness to continue to help me was amazing and I couldn’t have asked for a better person to help me get my 2022 Camry!

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Google Sep 7, 2022

I got a new car on September the 2nd, and it’s everything I asked for. Absolutely love it. This Mount Airy team was so easy to work with. All workers were so helpful and plight. I couldn’t ask for a better experience. They returned phone calls asap and always made sure my questions was answered. Ask for Hunter when you get there. That’s who I had as my sales person. He was just so awesome. And I cannot thank him enough for all the work he did for us. I just cannot thank Hunter and his team ...

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Google Sep 7, 2022

John was a pleasure to work with, made buying experience super fast and easy

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Google Sep 1, 2022

This is the first time I have ever purchased a brand new car, and let me just say that the experience was an absolute pleasure! I was greeted by Rick Coburn, who displayed a very kind and friendly personality. He helped answer all of my questions professionally, and worked with me to secure the sale on a 2022 Toyota Corolla hatchback. I couldn't be more happy, and would highly recommend anyone to visit this location for the outstanding service they provide!

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Google Aug 27, 2022

First car buying experience and Jon Ensley helped me through it all. He told me if I wanted it he’d make it happen and sure enough he worked miracles

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Google Aug 20, 2022

Great place to shop for a car , Jarred Bowman was very helpful

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Google Aug 17, 2022

I worked with Richard and purchased a Toyota Certified 2021 Tundra. What initially started as a txt on my phone soon became an engaging car negotiation. The bottom line was they had exactly what I wanted and it was in like new condition. The elephant in the room was I was from out of state. Richard assured me they could accommodate my purchase and trade so I made the 600+ mile drive to trade and purchase my new Tundra. I showed up the next day and they made me feel welcome. I new it was going to be a difficult multiple state ...

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Google Aug 8, 2022

Mt. Airy Toyota got me into a new 2022 Toyota Tacoma with my terms! Jon Ensley, Josh and Payton Williamson, and Thomas hooked me up again as I also bought my Camry here last year. Great place to get a new or used Toyota!

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Google Jul 31, 2022

Matt and I purchased a 2022 Toyota Corolla XSE this afternoon. William was an absolute gem. Knowledgeable, energetic, patient and so very kind. Probably the best car buying experience ever. Will definitely visit them again for our next purchase .

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Google Jul 9, 2022

Mount Airy Toyota’s team (Josh, Payton, William, etc.) really is best in class. They made me feel like their most important customer. Pricing was straight forward with $0 hidden costs. I’d highly recommend this dealership for your next purchase.

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Google Jul 5, 2022

Very fast and I got in 30 minutes early for oil change and tire rotation

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Google Jul 2, 2022

Ivy in parts was fantastic. Very helpful! If she was in sales, I'd buy a car from her!

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Google Jun 30, 2022

Thank you to Richard and the folks at Mount Airy Toyota for supporting public math education by donating brochures for high school math students to use in learning about Combinatorics

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Google Jun 29, 2022

Smooth and easy experience, very professional and accommodating. Did the deal over the phone and drove three hours to finish it. Well worth the extra travel to Mount Airy. Thank you Richard and Payton for getting me into my beautiful Rav 4 Hybrid!

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Google Jun 25, 2022

Service Department was great. Fast friendly service.

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Google Jun 4, 2022

Just bought a new Toyota highlander. The service was great, and Rick was very helpful in getting the deal done

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Google Jun 3, 2022

I will always purchase my vehicles at a Scott McCorkle owned dealership! He and Brad McCorkle are awesome! They always make sure I’m totally happy with my purchase with no regrets, before I pull off the lot! With my last two car purchases, Scott and Brad referred me to the great staff at Scott’s Mt Airy Toyota dealership!!!! Richard, Ryan and Josh all helped in the process of my trade/new purchase and they ROCK! With me not being local, Richard always made sure to stay in contact with me to keep me abreast of next steps! They ...

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Google May 26, 2022

We had a great buying experience with Mount Airy Toyota and Payton Williamson! We found the car we were looking for and Payton provided customer service from the first phone call until the close of the car buying deal! Highly recommend Mount Airy Toyota and go see Payton Williamson!

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Google May 5, 2022

We had such a great experience with Richard & Josh. They made us feel welcome & made it such an easy process. They were very patient with us also. Top notch customer service & knowledge. We love our new camry. Stop in & see them.

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Google May 1, 2022

We couldn’t recommend this dealership enough! My fiancé and I live in Michigan and found our Prius online. From the very first phone call, Richard was so responsive and made the whole process a breeze even though we live far away. All the paperwork was overnighted in mail and we flew out the following weekend. Richard was so kind to send Dennis - a wonderful gentleman - to pick us up at the airport and drive us 1.5 hours to the dealership. We were blown away by the whole experience and couldn’t be more pleased with our Prius. Mount ...

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Google Apr 23, 2022

I was looking for a 2022 Lunar rock 4 runner and was having a hard time finding the package that I wanted. I went to Facebook and did a search and found a post that Payton had posted saying he had one coming soon. I instantly messaged him asking if it was still available and he replied back quickly giving me all the details. He even arranged for a driver to pick me up at an airport 2 hours away as I live in Arkansas and flew in to get it. It was everything I wanted and more, Payton made sure to let ...

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Google Apr 20, 2022

Richard was amazing!! He got me my dream car! We originally thought it wouldn’t be here for a couple weeks but it was there in a few days! He listens to his customers and gets them everything they need! Make sure to go see Richard! Dale in financing was great as well and made it simple and fast! Highly recommend Mount Airy Toyota!

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Google Apr 14, 2022

The sales associate and finance manager, Richard and Josh provided an excellent service on my behalf. Not only did they help me to secure the exact truck I had been searching for (green, 1974 edition Toyota Tundra crew cab, TDR package), but they stayed late to make sure I would be able to take it home that day, given that I drove after work for a two hour drive. Both gentlemen made the whole process seamless and fast. Thanks for the positive experience, Mount Airy Toyota.

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Google Apr 10, 2022

I had the absolute best car buying experience working with the team here! Hunter, Payton, and Josh went well above my expectations and made the entire process a breeze. They answered all my questions and explained everything in detail without me asking. I felt seen and heard. They will most definitely get my business again in the future.

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Google Apr 3, 2022

Ever have your heart broken by a car? My 2015 KIA Forte Koup developed a common engine issue at around 100,000 miles in the beginning of March, leaving me stranded in Winston Salam for two days. The KIA solution is to replace the engine and turbo for $12,000.00 on a vehicle I still owed $7,000.00 on. So, I asked my neighbor who used to work at Mount Airy Toyota who he recommended as a salesperson, he told me Richard. My son died at the end of January from Covid and I’ve struggled with all the different road blocks and detours that have invaded ...

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Google Mar 29, 2022

Chris from service department was extremely helpful and kind. They took great care of my car and myself!

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Google Mar 26, 2022

We really enjoyed our experience buying our new SUV from you all. Richard was great and answered all of our questions. Tommy was fantastic with financing. Thank you for making our experience so good.

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Google Mar 14, 2022

Richard & Josh were so great working with me on my recent trade-in of my Highlander for a Camry! They were courteous, punctual, professional, and friendly. Richard regularly kept me apprised of the shipment & delivery of my new car. Both he & Josh thoroughly explained each part of the trade-in process. I highly recommend both them & Mount Airy Toyota!

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Google Mar 4, 2022

A huge shoutout to Jessica, Josh and Rick at Mt Airy Toyota!!! Mt Airy Toyota provided the best customer service when we purchased my truck!! They were Awesome!! Best car buying experience ever!! They went above and beyond to to assist in making this purchase the best deal all around!! We will definitely be back to buy our next vehicle from this dealership even though they are a 3 hr drive one way from where I live!!! I highly recommend this dealership!!

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Google Feb 28, 2022

Fantastic service, thank you all so much. Bought my car, picked it up and me.

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DealerRater Feb 26, 2022

Great and friendly communication. Have not been able to get the deal done, but it is not for lack of effort of the dealership.

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Google Feb 15, 2022

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Google Jan 31, 2022

Fast and trustworthy service

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Google Jan 21, 2022

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Google Jan 6, 2022

Wonderful staff and company. Payton is awesome and always willing to help with anything!

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Google Dec 22, 2021

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Google Dec 21, 2021

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Google Dec 16, 2021

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Google Dec 16, 2021

Great to deal with would recommend them to any one, ,answered all concerns ,very pleased with deal,,,will be back to buy my next vehicle, happy as can be with the Toyota xse, Highlander, thanks Toyota of my airy.. Sincerely. Gwyn & Janet

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Google Dec 16, 2021

Wonderful staff....and easy to deal with...will be coming back when are in the market for another car....keep up the good work.

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Google Dec 14, 2021

Friendly people

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Google Dec 11, 2021

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Google Dec 2, 2021

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Google Nov 29, 2021

Was closed when dropped off a Toyota Tacoma but has plenty of room to drop truck n trailer

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Google Nov 18, 2021

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Google Nov 15, 2021

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Google Nov 12, 2021

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Google Nov 11, 2021

Called to talk with service department was told they would have to take my information and get someone to call me back. Sadly, no one ever called back and I didn't feel that I needed to call back to remind them. I bought my vehicle new here and will look for another dealership down the road to use. I have had other problems with the service department in the past. I should of learned my lesson. Go somewhere else. I went to Napa, got the parts, and will do the repair myself. Update: Service Manager Will contacted me about ...

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Google Nov 9, 2021

We bought a brand new 2021 Tundra from Mt Airy Toyota. With the current market we had to wait a while for our truck to be built, but it was totally worth it! Payton was great! He kept us updated the entire time and made the process so painless. Would absolutely recommend Mt Airy Toyota, especially Payton!

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Google Nov 9, 2021

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Google Nov 9, 2021

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Google Nov 8, 2021

Everything went really well, purchasing my first car. Hunter Bowers helped out tremendously and made everything a smooth process.

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Google Nov 7, 2021

Everyone was very professional and worked well with finding what I wanted. We were able to make a deal that everyone was happy with. I just happened to come on a day where there was only one finance person, so I had to wait a little bit longer than expected, but overall great and easy experience.

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DealerRater Nov 6, 2021

Rick was wonderful! Very easy to deal with & willing to help. Couldn’t be happier with our purchase & the customer service!

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Google Nov 2, 2021

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Google Oct 27, 2021

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Google Oct 18, 2021

I just purchased my first Toyota from Richard Coburn and I love it! I would definitely recommend getting a vehicle from there and I think I will make future purchases there as well. They have phenomenal customer service and it definitely makes me happy that I chose Mount Airy Toyota!

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Google Sep 30, 2021

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Google Sep 29, 2021

Love it

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Google Sep 17, 2021

The worst part was waiting for the truck to come in. But the customer service and my sales person Richard was great he went above and beyond to answer me when I was wondering when my truck would be in. My truck is awesome!!

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Google Sep 15, 2021

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Google Sep 11, 2021

Fast friendly service! Love my Rav4!!

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Google Sep 9, 2021

Just recently bought a new car here and love it! Thanks to Josh for all his help!

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Google Sep 3, 2021

Buying a new car, even in a period of car shortages, should be an enjoyable experience. Richard and Cindi made it so. Great customer service. So happy with my new car!

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Google Sep 3, 2021

Had a great experience with Hunter Bower. Purchased a Highlander hybrid. He was very thorough explaining all the features. Ordered the car to our specifications. Friendly and knowledgeable. Highly recommend this dealership

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Google Sep 1, 2021

We bought a Camry from Dawn Grubbs yesterday. She was a blessing to work with. Very knowledgeable and helpful! Highly recommend!

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Google Aug 29, 2021

Hunter and Josh were both great to work with. They made the car buying process easy and enjoyable!

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Google Aug 27, 2021

Couldn't ask for a better bunch to work with. A++++. I highly recommend Mt Airy Toyota and Thomas W. THANK YOU SO MUCH!


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