Customer Testimonials
Rick , Josh and Todd are fantastic. Honest and transparent throughout. We really appreciate them and our new truck! Highly recommend Mount Airy. Make sure you ask for Rick - he'll take care of you.
This is a good dealership, honest people. My salesman, Richard, was not pushy or anything, it was an all around nice experience buying from them.
Absolutely amazing experience! One of the best places to buy a new Toyota on the east coast. Found a 2023 Tundra in the exact spec I was looking for online. Called and got my salesman (Richard Jr) on the phone. He was super welcoming and very knowledgeable. He guided me through the process, took my deposit over the phone. I was even able to handle 90% all the finance online (huge cheers to Hunter in finance👏). These guys are honest and sell at MSRP, what more is there to say. Highly recommend. I drive from Maryland to see the guys BTW... yah ...
Richard was awesome with my used car purchase. Dealership even put money into the car to make it right before I picked it up, which most dealerships would never do!
Great service! My salesman Richard Coburn navigated me through everything. If I ever need another car, I’ll be choosing here.
We were visiting family in VA n had exceptional customer service in a very busy dealership. Our Prius had the dreaded code to pull over n stop driving l due to possible battery issues. We were immediately informed what our options were n when parts would come in. Then the service manager called after repairs promptly as to what was found n done. Highly recommend this service department!! Thanks so much for the terrific service!
I wanted to give an updated, recent review. To everyone, especially the service staff and techs, thank you for taking care of me and my truck and being upfront about necessity and costs. Hopefully the Tacoma gets to 500,000 miles and beyond.
Michael and Josh were top notch and I could not be more pleased. I’m a customer for life. Treated me like family and we had great conversations. Best experience I’ve had buying a truck. Thank you guys.
Great service, friendly staff, the technician was great about letting you know beforehand anything different from what was said when you arrive
Josh was great, he made the buying process really easy and helped out non stop with everything I had questions about. 15/10 would recommend!
So excited to pick up my BEAUTIFUL new Toyota Venza tomorrow! Joshua Croom was so friendly, knowledgeable and professional. I highly recommend you talk to Joshua if you are considering buying a new or previously owned automobile.
I recently purchased a 2018 Nissan Rogue from Mount Airy Toyota. My experience was very positive. My transaction was handled with Richard Coburn and Josh Williamson. Both were very professional, friendly and made every effort to make my purchase a pleasant one. I'd recommend either of these professionals and this dealership. Good experience, no pressure transaction.
We love our 2023 Tacoma! Josh Croom was our salesman and he was great! Easy to work with and answered all our questions! We had a very good experience!
Richard Coburn helped me find the exact car I was looking for. He helped coordinate my 2 trade ins and made it a very smooth process on a tight timeline. Extremely grateful for his help and would highly recommend to all
William was the best. He really did his job well. He tried to sell us on everything they offered as a Toyota dealer. My sister an I were there to look at a Corolla hatchback and he almost sold me a Tacoma too. It was just a bit out of my range. I had bigger eyes than wallet. I'd also like to give a shout to Josh for keeping me company while we waited and all the staff for being the best. From the finance manager on. They were the best dealership I've been to. We drove a ...
Great car buying experience.
Richard, Hunter and Josh did an outstanding job with my new 2023 Toyota Highlander purchase. I highly recommend Richard Coburn, sales associate at Mt. Airy Toyota. I am very satisfied with my Toyota Highlander. Hunter and Josh in finance were very helpful, also. Thank you guys! I give you 6 stars!
Excellent choice of trucks. Josh Croom was a perfect sales person!! He found the perfect truck for me. He was very easy to deal with. I bought a new Toyota Tacoma!! I highly recommend to buy a new vehicle from him!
Great experience. We drove down from Virginia to buy a used car from them. Process went flawlessly and the salesperson (Josh) and the paperwork guy (Hunter) we’re great to deal with. The car was cleaned very well. We’re happy with this dealership.
Wonderful people! I won’t go anywhere else to purchase a car.
Went to get a car for my wife after work. Mr Josh Croom made our process very easy and helped us make the best decision for the car we needed. Will definitely go back for next purchase. Also we were helped by Josh Williamson and Hunter Bowers on the financing end they helped us get a very good rate and explained everything very clearly.
Mt Airy Toyota is the best dealership! Richard and Payton made our car buying experience easy and amazingly simple! Their prompt attention and quick service is astounding! We arrived on the lot around 2 pm and drove away in our new Toyota Highlander around 5:15 pm! EVERYTHING was made so easy! Talk about no stress buying, they have that! Richard Coburn was our salesman and was very impressive! His knowledge, kindness and full attention from beginning to end was amazing! Payton Williamson was our financial guy! He closed the deal! He also was kind and knowledgeable! The amount of effort these two ...
Had a great and easy experience with Rick in sales and Josh in finance. Super straightforward guys. Would recommend that you talk to Rick if you’re considering a new vehicle!
Between Richard, Ryan, Payton, Thomas, and Scott, I have NEVER been happier and more satisfied with the entire car buying process that I had at Mt. Airy Toyota. They patiently answered my questions, looked tirelessly for the exact car we wanted, and came in with an absolute fantastic price. They are good, honest people and we are absolutely blessed to have worked with them. I am already thinking ahead about buying my next car, and without a doubt, it will be at Mt. Airy Toyota. Thanks for everything! Y'all are the best!!
Overall great experience! Richard, Cindy and Josh made buying easy, comfortable and all with top quality service! We are so happy with our new truck! Definitely doing business with them again! Thanks again!
Mt. Airy Toyota has been our go-to place for auto maintenance and oil changes since moving to the area.
Excellent store
Smooth and easy experience, very professional and accommodating. Thank you Rick Coburn and Josh for getting me into my beautiful Rav 4 Hybrid!
Rick is the best salesman I have ever had the pleasure of working with. His patience and willingness to continue to help me was amazing and I couldn’t have asked for a better person to help me get my 2022 Camry!
I got a new car on September the 2nd, and it’s everything I asked for. Absolutely love it. This Mount Airy team was so easy to work with. All workers were so helpful and plight. I couldn’t ask for a better experience. They returned phone calls asap and always made sure my questions was answered. Ask for Hunter when you get there. That’s who I had as my sales person. He was just so awesome. And I cannot thank him enough for all the work he did for us. I just cannot thank Hunter and his team ...
John was a pleasure to work with, made buying experience super fast and easy
This is the first time I have ever purchased a brand new car, and let me just say that the experience was an absolute pleasure! I was greeted by Rick Coburn, who displayed a very kind and friendly personality. He helped answer all of my questions professionally, and worked with me to secure the sale on a 2022 Toyota Corolla hatchback. I couldn't be more happy, and would highly recommend anyone to visit this location for the outstanding service they provide!
First car buying experience and Jon Ensley helped me through it all. He told me if I wanted it he’d make it happen and sure enough he worked miracles
Great place to shop for a car , Jarred Bowman was very helpful
I worked with Richard and purchased a Toyota Certified 2021 Tundra. What initially started as a txt on my phone soon became an engaging car negotiation. The bottom line was they had exactly what I wanted and it was in like new condition. The elephant in the room was I was from out of state. Richard assured me they could accommodate my purchase and trade so I made the 600+ mile drive to trade and purchase my new Tundra. I showed up the next day and they made me feel welcome. I new it was going to be a difficult multiple state ...
Mt. Airy Toyota got me into a new 2022 Toyota Tacoma with my terms! Jon Ensley, Josh and Payton Williamson, and Thomas hooked me up again as I also bought my Camry here last year. Great place to get a new or used Toyota!
Matt and I purchased a 2022 Toyota Corolla XSE this afternoon. William was an absolute gem. Knowledgeable, energetic, patient and so very kind. Probably the best car buying experience ever. Will definitely visit them again for our next purchase .
Mount Airy Toyota’s team (Josh, Payton, William, etc.) really is best in class. They made me feel like their most important customer. Pricing was straight forward with $0 hidden costs. I’d highly recommend this dealership for your next purchase.
Very fast and I got in 30 minutes early for oil change and tire rotation
Ivy in parts was fantastic. Very helpful! If she was in sales, I'd buy a car from her!
Thank you to Richard and the folks at Mount Airy Toyota for supporting public math education by donating brochures for high school math students to use in learning about Combinatorics
Smooth and easy experience, very professional and accommodating. Did the deal over the phone and drove three hours to finish it. Well worth the extra travel to Mount Airy. Thank you Richard and Payton for getting me into my beautiful Rav 4 Hybrid!
Service Department was great. Fast friendly service.
Just bought a new Toyota highlander. The service was great, and Rick was very helpful in getting the deal done
I will always purchase my vehicles at a Scott McCorkle owned dealership! He and Brad McCorkle are awesome! They always make sure I’m totally happy with my purchase with no regrets, before I pull off the lot! With my last two car purchases, Scott and Brad referred me to the great staff at Scott’s Mt Airy Toyota dealership!!!! Richard, Ryan and Josh all helped in the process of my trade/new purchase and they ROCK! With me not being local, Richard always made sure to stay in contact with me to keep me abreast of next steps! They ...
We had a great buying experience with Mount Airy Toyota and Payton Williamson! We found the car we were looking for and Payton provided customer service from the first phone call until the close of the car buying deal! Highly recommend Mount Airy Toyota and go see Payton Williamson!
We had such a great experience with Richard & Josh. They made us feel welcome & made it such an easy process. They were very patient with us also. Top notch customer service & knowledge. We love our new camry. Stop in & see them.
We couldn’t recommend this dealership enough! My fiancé and I live in Michigan and found our Prius online. From the very first phone call, Richard was so responsive and made the whole process a breeze even though we live far away. All the paperwork was overnighted in mail and we flew out the following weekend. Richard was so kind to send Dennis - a wonderful gentleman - to pick us up at the airport and drive us 1.5 hours to the dealership. We were blown away by the whole experience and couldn’t be more pleased with our Prius. Mount ...
I was looking for a 2022 Lunar rock 4 runner and was having a hard time finding the package that I wanted. I went to Facebook and did a search and found a post that Payton had posted saying he had one coming soon. I instantly messaged him asking if it was still available and he replied back quickly giving me all the details. He even arranged for a driver to pick me up at an airport 2 hours away as I live in Arkansas and flew in to get it. It was everything I wanted and more, Payton made sure to let ...
Richard was amazing!! He got me my dream car! We originally thought it wouldn’t be here for a couple weeks but it was there in a few days! He listens to his customers and gets them everything they need! Make sure to go see Richard! Dale in financing was great as well and made it simple and fast! Highly recommend Mount Airy Toyota!
The sales associate and finance manager, Richard and Josh provided an excellent service on my behalf. Not only did they help me to secure the exact truck I had been searching for (green, 1974 edition Toyota Tundra crew cab, TDR package), but they stayed late to make sure I would be able to take it home that day, given that I drove after work for a two hour drive. Both gentlemen made the whole process seamless and fast. Thanks for the positive experience, Mount Airy Toyota.
I had the absolute best car buying experience working with the team here! Hunter, Payton, and Josh went well above my expectations and made the entire process a breeze. They answered all my questions and explained everything in detail without me asking. I felt seen and heard. They will most definitely get my business again in the future.
Ever have your heart broken by a car? My 2015 KIA Forte Koup developed a common engine issue at around 100,000 miles in the beginning of March, leaving me stranded in Winston Salam for two days. The KIA solution is to replace the engine and turbo for $12,000.00 on a vehicle I still owed $7,000.00 on. So, I asked my neighbor who used to work at Mount Airy Toyota who he recommended as a salesperson, he told me Richard. My son died at the end of January from Covid and I’ve struggled with all the different road blocks and detours that have invaded ...
Chris from service department was extremely helpful and kind. They took great care of my car and myself!
We really enjoyed our experience buying our new SUV from you all. Richard was great and answered all of our questions. Tommy was fantastic with financing. Thank you for making our experience so good.
Richard & Josh were so great working with me on my recent trade-in of my Highlander for a Camry! They were courteous, punctual, professional, and friendly. Richard regularly kept me apprised of the shipment & delivery of my new car. Both he & Josh thoroughly explained each part of the trade-in process. I highly recommend both them & Mount Airy Toyota!
A huge shoutout to Jessica, Josh and Rick at Mt Airy Toyota!!! Mt Airy Toyota provided the best customer service when we purchased my truck!! They were Awesome!! Best car buying experience ever!! They went above and beyond to to assist in making this purchase the best deal all around!! We will definitely be back to buy our next vehicle from this dealership even though they are a 3 hr drive one way from where I live!!! I highly recommend this dealership!!
Fantastic service, thank you all so much. Bought my car, picked it up and me.
Great and friendly communication. Have not been able to get the deal done, but it is not for lack of effort of the dealership.
Fast and trustworthy service
Wonderful staff and company. Payton is awesome and always willing to help with anything!
Great to deal with would recommend them to any one, ,answered all concerns ,very pleased with deal,,,will be back to buy my next vehicle, happy as can be with the Toyota xse, Highlander, thanks Toyota of my airy.. Sincerely. Gwyn & Janet
Wonderful staff....and easy to deal with...will be coming back when are in the market for another car....keep up the good work.
Friendly people
Was closed when dropped off a Toyota Tacoma but has plenty of room to drop truck n trailer
Called to talk with service department was told they would have to take my information and get someone to call me back. Sadly, no one ever called back and I didn't feel that I needed to call back to remind them. I bought my vehicle new here and will look for another dealership down the road to use. I have had other problems with the service department in the past. I should of learned my lesson. Go somewhere else. I went to Napa, got the parts, and will do the repair myself. Update: Service Manager Will contacted me about ...
We bought a brand new 2021 Tundra from Mt Airy Toyota. With the current market we had to wait a while for our truck to be built, but it was totally worth it! Payton was great! He kept us updated the entire time and made the process so painless. Would absolutely recommend Mt Airy Toyota, especially Payton!
Everything went really well, purchasing my first car. Hunter Bowers helped out tremendously and made everything a smooth process.
Everyone was very professional and worked well with finding what I wanted. We were able to make a deal that everyone was happy with. I just happened to come on a day where there was only one finance person, so I had to wait a little bit longer than expected, but overall great and easy experience.
Rick was wonderful! Very easy to deal with & willing to help. Couldn’t be happier with our purchase & the customer service!
I just purchased my first Toyota from Richard Coburn and I love it! I would definitely recommend getting a vehicle from there and I think I will make future purchases there as well. They have phenomenal customer service and it definitely makes me happy that I chose Mount Airy Toyota!
Love it
The worst part was waiting for the truck to come in. But the customer service and my sales person Richard was great he went above and beyond to answer me when I was wondering when my truck would be in. My truck is awesome!!
Fast friendly service! Love my Rav4!!
Just recently bought a new car here and love it! Thanks to Josh for all his help!
Buying a new car, even in a period of car shortages, should be an enjoyable experience. Richard and Cindi made it so. Great customer service. So happy with my new car!
Had a great experience with Hunter Bower. Purchased a Highlander hybrid. He was very thorough explaining all the features. Ordered the car to our specifications. Friendly and knowledgeable. Highly recommend this dealership
We bought a Camry from Dawn Grubbs yesterday. She was a blessing to work with. Very knowledgeable and helpful! Highly recommend!
Hunter and Josh were both great to work with. They made the car buying process easy and enjoyable!
Couldn't ask for a better bunch to work with. A++++. I highly recommend Mt Airy Toyota and Thomas W. THANK YOU SO MUCH!