Great and fast service

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Tracey Bentley is the bestest salesman he helped me buy my first vehicle all by myself it was the most fun I've ever had buying a new truck. He was awesome his personality was a + let along the most honest ..... just want to thank you Tracey for all you do for the Toyota dealership it makes for spending that kind of money alot easier. Keep up the best of the best!!! No buyers remorse here!

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I wish we could give them 12 stars. 5 isn't enough! So, our '07 4-Runner broke down at the NC welcome center on the way to vacation at a NC beach. We have AAA, and that was a bad experience, but as soon as we were dropped off at Mt. Airy Toyota, the supervisor had already felt our frustrations and had provided a calm environment for us including our mother and 2 dogs who were very stressed during the experience. Everyone there made us feel at home, and they went above and beyond to make special arrangements for us. Our 2 dogs were lounging around midway into it, and all the staff stopped to make friends. The supervisor gave us updates on the progress and was very honest about everything. We were on our way within a 2 hour timeframe, and made it to our vacation spot with no other issue. I would really like to thank the supervisor and mechanic I met that day (may 25) They made a stressful and hopeless situation into a reaffirmation that people like to be helpful. This is why we have always been a Toyota family and will continue to be. That aside, they would have helped anyone no matter what. Thank y'all!

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Richard Coburn was very pleasant to work with on my trade. It’s nice to deal with a salesman that’s not pushy and and finds exactly what you want. I would definitely work with him again in the future and recommend to others.

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Russ Martin, thank you! Today, you chose to put your customer first! Your kind, thoughtful and exceptional customer service allowed me to leave a most satisfied customer. We're all under pressure--dealers to upset and hit target numbers; families to make maintenance choices that allow them to meet tight and demanding budgets with growing children and demands for ever dollar. Russ, we collided today in our mutual goal to treat my RAV4 with the best possible maintenance outcome to prolong my vehicle's life and add value with my need to make ever dollar count. THANK YOU for putting me first and doing a TOP-NOTCH job. I will be back again for more service soon, making Mount Airy my Toyota dealer of choice.

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